The complexity of today’s business environment is nothing short of remarkable. Global and remote workforces, e-commerce, mobility and social media have transformed the workplace and served up enormous and growing communication challenges. Many organizations have struggled to enable comprehensive and seamless collaboration across platforms, systems and devices.
Enter unified communications (UC). Many companies are now using unified communications to enhance collaboration tools, social media, messaging capabilities and mobile interaction across their operations.
The ability to access data, information and knowledge at digital speed can be the difference between an enterprise soaring or stumbling. UC aims to address many of these challenges by connecting people in more efficient and intuitive ways. It can reduce overlapping work and errors, spur innovation, speed development cycles and improve service levels. A UC strategy is more than a system or collections of tools from a vendor or group of vendors: it’s about building a strategy that spans locations, systems, devices and operating system platforms.
Although voice communication isn’t going away, it’s increasingly critical to build networks that also accommodate data and merge the two worlds in a transparent way. ShoreEast is your experienced partner to help you devise your UC strategy and bridge your existing systems, tools and devices.